text-page-exploreTerms of Service
Acceptance of Terms
By accessing and using Driver On Demand services, you agree to be bound by these Terms of Service. These terms govern your use of our driver booking platform, mobile applications, and all related services. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Continued use of our services after any changes constitutes acceptance of the new terms.
Service Description
Driver On Demand provides professional driver services including:
- Local city driver hire
- Outstation travel with driver
- Airport pickup and drop services
- Corporate driver services
- Hourly rental drivers
All drivers are verified, trained, and insured for your safety and comfort.
Booking and Payment
Bookings can be made through our website, mobile app, or by calling our customer service. Payment terms:
- Advance payment may be required for outstation bookings
- Payment can be made via cash, UPI, credit/debit cards, or net banking
- Prices are subject to change based on fuel costs and market conditions
- Additional charges may apply for toll, parking, and driver allowance
Cancellation Policy
Cancellation charges apply as follows:
- Free cancellation up to 24 hours before scheduled pickup
- 50% charge for cancellation within 24 hours
- Full charge for no-show or cancellation after driver arrival
Refunds will be processed within 5-7 business days to the original payment method.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate booking information
- Treat drivers with respect and courtesy
- Not engage in any illegal activities during the trip
- Pay all applicable charges promptly
- Report any issues or concerns immediately
Contact Information
Driver On Demand
Jaipur, Rajasthan, India
Phone: +91 82338 09285
Email: support@demodriver.com
For any queries regarding these terms, please contact our customer support team.